The Parent Portal can be accessed on any device with an internet browser, e.g laptop, desktop, tablet or smart phone. 

Payments via the parent portal is best for making multiple purchases as there is a basket function, not available via the dedicated Arbor App. 

The step-by-step guides below will show you how to make: 

• Meal payments
• Club & Trip payments (including Music Lessons)
• School Shop payments (including Second-hand Uniform)
• Paying for items in your basket.

If you have any problems making a payment, please contact the school office. 

Meal Payments

To access meal payments, go to Accounts from the main dashboard.  This will also show you the current balance for your child's dinner account. 

Click on this box which will take you through to the meals dashboard.  From here you can see the days when meals have been taken. To make a payment click the green Top Up Account button.  

A side window will pop up. Select the bill payer from the drop down list (You should only be able to select yourself!) and enter the amount you wish to pay.  A comment can be added to the narrative box if required but is not necessary. then click Pay Now to add your card details or Add to Basket if you wish to make payments for further items e.g. trips, school shop etc. 

To access your basket select My Items from the top menu and select My Payments from the drop down menu.  

Trips and Club Payments (inc Music Lessons)

To access trip and club payments, click on Activities from the main dashboard.  Select either Clubs or Trips.

Please note that music lessons currently come under Trip payments

Example: Paying a trip/music lesson

Select the relevant trip from the list. In this example keyboard lessons have been paid in full and Young Voices has an outstanding payment to pay. 

As you can see, the Young Voices club has a green Add another payment button.  Select this and a side window will pop up. There are 2 types of payments full payment and pay by instalment. 

If payment by instalment is set up, there will be an additional box showing the minimum instalment amount.  You can make any payment between the minimum and the outstanding or full amount until the trip is paid.  The payment box will default to the minimum so please check the amount before proceeding to payment. Click the green Pay button to enter your card details or Add to Basket to make further purchases. 

To access your basket select My Items from the top menu and select My Payments from the drop down menu. 

School Shop Payments (inc Second Hand Uniform) 

To access the School Shop, select School Shop from the main dashboard. 

Currently the items are listed individually but may be sorted by category in the future.  Select the item you wish to purchase, then select your quantity and select the green Buy Product button to proceed to payment.  You can either Pay now or Add to Basket if you wish to purchase more items. Once purchased, the items will be picked by the office (if a stock item) and sent home via your child. 

Paying for items in your basket

If purchasing multiple items, e.g. school shop and/or meals, trips etc.  you have the ability to add to a basket. 

To access this basket click on My Items from the top menu and select My Payments

From the basket you can also amend or delete items. To do this click on the relevant item and a side window will pop out. You can then change the payment amount e.g. meals, trips etc or in the case of shop items delete from your basket. Alternatively you can Empty Basket and start again. When ready click Pay for all items in basket to enter your card details.